2017-2018 Academic Catalog w/Addendum

Refund Policies

Refunds for Dropped Courses

Students must officially drop college courses by accessing their MyMCC student account or by processing the required form in the Student Services Office or MCC Centers on or before the refund deadline for the course. Students completing the proper steps may be eligible for a refund of tuition and fees.

100 percent (100%) of tuition and fees (except the deferral fee) are refunded if a student drops courses before the refund deadline period for the course. The refund deadline is calculated as 15 percent (15%) of the instructional days for the course. No tuition and fee refunds are granted after the refund deadline. Exceptions to the Institutional Refund Policy should be referred to the Controller.

Refunds for payments made by credit card are refunded back to the credit card. All other refunds are processed based on the student's BankMobile Refund Choice.

Financial Aid Students: If you drop or withdraw from courses you may have to repay financial aid. Information about repayment of Title IV funds and refunds is listed in the Financial Aid Section of the catalog.

Refund Policy for Drops after Drop/Refund Deadline (Withdrawals)

Students must officially withdraw from college courses by processing their withdrawal online or by completing the required form in the Student Services Office or MCC Centers during the stated withdrawal period. Each student’s course schedule lists the drop/refund deadline and the withdrawal deadlines by course. Students who drop course(s) or request withdrawal from course(s) after the drop/refund deadlines but before the listed withdrawal deadline are graded with a withdrawal "W" grade and are not eligible for any refund. The advantage to requesting a withdrawal as opposed to failing a course by nonattendance is that the "W" grade is not computed into the student’s overall GPA.

Financial Aid Students: Dropping or withdrawing from course(s) may require you to repay financial aid. Information about repayment of Title IV funds and refunds is listed in the Financial Aid Section of the catalog.

Refund Policy for Canceled Courses

Occasionally the college must cancel courses due to enrollment numbers, instructor issues, etc. The college will automatically process the drop for students registered for courses which are canceled. 100% of paid tuition and fees is refunded for any course canceled by the college.

Refunds for payments made by credit card are refunded back to the credit card. All other refunds are processed based on the student's BankMobile Refund Choice.

Financial Aid Students: Canceled courses may require re-payment of financial aid. Information about repayment of Title IV funds and refunds is listed in the Financial Aid Section of the catalog.

Tuition Credit and/or Late Withdrawal Appeal Information for Extraordinary Circumstances Only

The Extenuating Circumstance Appeals Committee may approve a late withdrawal and/or tuition credit for emergencies that exist beyond the students’ control preventing compliance with the established drop and withdraw deadlines for the course.

Appeal guidelines
• The appeal reason must meet all of the below criteria:

o The circumstance must be severe enough that it caused you to miss a significant number of class sessions or class assignments.

o The circumstance must be something that occurred after the deadline to drop your class for a refund or to withdraw from the course.

o The circumstance must be something that was beyond your control or choice.

• Appeals must be submitted no later than the semester after the semester being appealed (for example, an appeal for the Fall 2018 semester must be submitted by the end of the Spring 2019 semester).
• Repeated appeals for the same reason or circumstance will not be considered.
• You must be able to provide appropriate documentation supporting your appeal.
• If an appeal is denied, a student may request to have the appeal reconsidered by the committee, only if the student can supply additional documentation to support the extenuating circumstance. When a second review is requested, the decision made by the committee is final.

Appeal reasons
Medical emergency is a severe medical illness or serious injury that involves either the student, an immediate family member (spouse, children, and parents), or a person with which the student has a significant relationship (must provide an explanation of the significant relationship).
• An employment change for the student is considered only if it is a mandatory change to your work schedule that was beyond your control. Accepting a new job or promotion is not a valid reason to appeal and appeals for this reason will be denied.
Death is a death involving a family member (spouse, children, and parents) or a person with which the student has a significant relationship (must provide an explanation of the significant relationship).
• As a general guideline, only appeals for medical emergencies, mandatory employment changes and death will be considered. The committee will consider other life events on a case-by-case basis. The “other” life event needs to be an extraordinary issue faced by the student that prevented them from completing their coursework.
• A request based on an institutional error will be considered upon receipt of a Late Drop for Institutional Error form from an Academic Advisor. The form must be completed documenting the circumstances of the error. These requests will be reviewed by the Controller and V.P. of Student Success.

Appeal process
• You must first meet with an academic advisor to begin the appeal process.
• If the deadline to withdraw is not passed, you must withdraw before submitting the appeal. (Financial aid recipients are encouraged to talk to a Financial Aid representative before taking any action to withdraw.)
• Complete the Tuition Credit and/or Late Withdraw Appeal form.
• Submit a personal statement no longer than one page that explains your extraordinary circumstance, why you were unable to drop before the drop deadline, and a timeline of events.
• Attach appropriate documentation for your appeal type (Examples below):

o Medical emergency – the MCC Medical Documentation form. In addition to the form, you may submit letters from a physician if needed.

o Employment Change – signed and typed letter on company letterhead from your supervisor or Human Resources Office that specifically states the dates, times, and reasons for the employment changes.

o Death – you must submit a dated newspaper clipping, funeral notice or death certificate. If your relationship to the deceased is not immediately apparent from the documentation, please provide proof of relationship.

o Other – you must submit details of what the extraordinary event is, and how it prevented you from completing your coursework.

• The appeal packet must include all required signatures to be considered.
• The appeal must indicate if you are appealing for a late withdrawal, tuition credit, or both.
• Completed Extenuating Circumstance Appeal packets will be reviewed and the student will be notified by MCC email (student email account) of the committee’s decision within 30 calendar days.
• If a tuition credit is approved with the Extenuating Circumstance Appeal, the student will receive a tuition credit equal to the amount of tuition only. Fees and books are not eligible for a credit through the Extenuating Circumstance Appeal. The credit will be applied as follows:

o Refunded to any third party that paid the original tuition.

o Repayment of any federal financial aid owed to MCC due to the appeal.

o Credit to the student account for any balance due.

o For any remaining tuition credit, the student will receive a tuition award certificate that may be used in any one semester for one year following the semester of the appeal.

Submit Completed Extenuating Circumstance Appeal packets to the Controller at Morgan Community College, 920 Barlow Road, Fort Morgan, CO 80701.

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