Student Grievance Procedure

Basis

This Student Grievance Procedure is intended to allow students an opportunity to present an issue which they feel warrants action, including the right to secure educational benefits and services. If the basis of the claim is discrimination and/ or harassment based on federal or state civil rights laws, the student must file a grievance under the Civil Rights Grievance and Investigation Process. If the accused (respondent) is a student, please refer to SP 4-31a. If the respondent is a CCCS employee, please refer to SP 3-50a.

View:

SP 4-31a

https://www.cccs.edu/wp-content/uploads/2013/09/SP4-31.pdf

SP 3-50a

https://www.cccs.edu/wp-content/uploads/2013/09/SP3-50a.pdf

Definitions

• COMPLAINANT(S) is a person who is subject to alleged inequity as it applies to Board Policies, System President’s Procedures, or College Procedures. For purposes of this procedure, a complainant is student who was enrolled at the time of the alleged incident.
• RESPONDENT(S) is a person whose alleged conduct is the subject of a complaint. For purposes of this procedure was enrolled at the time of the alleged incident, authorized volunteer(s), guest(s), visitor(s), or college.
• GRIEVANCE: A grievable offense is any alleged action which violates or inequitably applies State Board Policies, System President’s Procedures, and College Procedures. The complainant must be personally affected by such violation or inequitable action.
• NON-GRIEVABLE MATTERS: The following matters are not grievable under this procedure except as noted: matters over which the college is without authority to act; grades and other academic decisions unless there is an allegation that the decision was motivated by discrimination and/or harassment which should be filed under the appropriate Civil Rights Grievance and Investigation Process.
• CHIEF STUDENT SERVICES OFFICER (CSSO): The college employee designated by the college president to administer student grievances. The CSSO may delegate the responsibility over student grievances to another person.
• NOTICE: Notices which are required to be given by this procedure shall be considered served upon the student when given by personal delivery, mailing by certified mail, or email with receipt notification to the address the student has filed with the College’s admissions and records office. If notice is mailed, student shall be given three (3) additional days to respond.
• DAY: Refers to calendar day unless otherwise noted below.
• REMEDY: The relief that the Grievant is requesting.